MERETON TEXTILE TERMS OF TRADE
ABN 36109735999 Supersedes all previously issued terms
1. Pro Forma Invoice
a. Meaning goods are to be paid for prior to any commencement of work and must be viewed once emailed for any corrections and advise Mereton to proceed or adjust accordingly.
2. Order Acknowledgement
a. Are only applicable to account holders irrespective of trading terms and must be viewed once emailed for any corrections and advise Mereton to proceed or adjust accordingly.
3. Commission Printing
a. Where fabric is supplied by the client from a third-party supplier to be printed by Mereton Textiles.
1. ACCEPTANCE AND VARIATION TO TERMS OF TRADE
a. Upon placement of your first order and after receiving our acceptance you become bound by these Terms of Trade and our acceptance.
b. We can vary any aspect of these Terms of Trade by notice to you.
c. In all circumstances whether account holders or cash accounts, Mereton will not proceed with any orders emailed without return confirmation to proceed or in the case of Pro Forma, payment will signify confirmation.
a. Orders may be submitted to us by mail, or email.
b. Orders will be fulfilled as quickly as possible or where deadlines have been stipulated however we only guarantee completion from EX Works , we are not responsible for any courier delays and we will not accept liability for any loss incurred by you as a result of any delay or failure to supply.
c. We may decline to supply goods without notice where you are in breach of these Terms of Trade.
d. Payment must be made with the order unless you have a credit account with us.
e. Multiple orders to you will be merged unless specifically requested otherwise
2.1 Indent Orders
a. Indent lines have particular minimum order quantities and customers should check each product for specific details. Indent orders require written confirmation and a 50% deposit upfront and cannot be cancelled once ordered.
2.2 Minimum Order Value
a. Where the invoiced value of products ordered (excluding GST & Freight) is less than $150, the Customer shall in conjunction with the price pay a $20 surcharge. The surcharge amount may be reviewed / altered at a future date without notice.
2.3 Minimum Order Quantity
a. For non-printed products the minimum cut length Mereton can supply is 0.5m. All orders will be supplied to the nearest 0.1m i.e. an order for 0.75m will be cut and invoiced as 0.8m.
b. Printed products are printed to the nearest pattern repeat/drop. I.E where you’ve ordered 6.5m and where the nearest pattern repeat is 6.8m Mereton will supply you 6.8m.
Mereton offer the flexibility of allowing its clients to print multiple designs on the one fabric run in order to achieve the best price however as a result any faults it must be calculated over the full quantity ordered on the base fabric and not based on per design. I.E. If ordering 50m which made up of 10 designs @ 5m each, where a fault might land on a 5m design this is not deemed a replaceable fault of 5m. This is deemed an acceptable tolerance throughout the 50m roll.
Where you require specific drop lengths, this should not be included in a multiple design print run, additional panels or yardage should be ordered, note that additional charges will apply. There must be an allowance of at least 3% for faults
2.5 Colour Matching
Due to the nature of the product supplied, it is not always possible to obtain an exact colour match with sample presentations. Although every effort is made to ensure colours correspond to those illustrated in the sample presentations, these are an indication of colour only and variations occur between batches and/or deliveries. All samples come with a reference number listed on them which must be quoted at time of order to ensure consistency. Fabric supplied for commission printing cannot be guaranteed and must be resampled. Mereton do not colour match to any screens as there is no such industry standard, we only colour match to physical colour swatches
3. DELIVERY AND ACCEPTANCE OF GOODS
a. You will be asked to sign a Proof of Delivery docket when our goods are delivered to you.
b. Damages to goods must be noted on the Proof of Delivery docket or notified in writing to us within 7 days of delivery and returned within 14 days
c. If you subsequently find you have received faulty goods you should contact us regarding our return requirements.
d. If no one was available to accept deliveries between the time 8:00am to 5:00pm Monday to Friday, then re-delivery fees do apply.
a. The price we charge you will be our list price current at the date we despatch the goods to you.
b. We may change our prices without notice.
c. Our prices exclude Goods and Services Tax. (GST)
d. Orders below $150.00 net invoice value will incur a surcharge (currently $20.00).
5. CREDIT POLICY
We may provide a credit account to customers depending on initial orders, trading , turnover history and other criteria that we may consider appropriate from time to time.
5.1 Credit account (Applying for Commercial Credit Facilities)
Mereton requests that a Customer trade on a cash sale basis for 3 cash sale trades totaling $5,000 within the current 6-month period to establish a trading history before an account application can be issued. Customers will be advised in writing the outcome of the account application as soon as possible.
a. If we decide to provide you a credit account we will advise you in writing with the details of our acceptance.
c. We may vary those acceptance terms at any time in light of your payment performance and any other criteria.
d. If you breach any of these Terms of Trade we may suspend or otherwise vary supplies or credit to you without notice
e. You agree to notify us immediately if details in your application change including particularly anything that affects your ability to pay us when due.
f. Any change of ownership must be notified to us within 7 days whereupon we may vary, suspend or terminate credit facilities.
g. Credit balances arising as a result of returns are not repayable in cash, but can be applied against other credit purchases. They must be applied against credit purchases in the same month and not against aged amounts owing and or overdue.
5.2 Payment terms for credit account customers
a. You must pay in full for all goods invoiced within the terms advised in our letter of acceptance.
b. You can pay by direct deposit to our bank account, by cheque or credit card via PayPal. Credit card payments will incur a 2% service fee. Payments should be accompanied by an advice of the invoices being paid.
c. You cannot deduct from your payment the value of goods returned until a credit note has been issued by us.
d. You must notify us in writing within 7 days of receiving our invoice if you dispute any aspect of the invoice otherwise you shall be deemed to have accepted it as correct and payable.
5.3 Overdue balances
a. If your account is not paid by the due date we may suspend or cancel the supply of goods to you without notice
b. If we incur costs in enforcing or recovering debts owing by you then these costs shall be payable by you.
c. We may charge interest on overdue balances owing by you.
5.4 Retention of title and risk
a. Risk in the goods shall pass to you upon delivery and you shall insure the goods against loss and damage until you have paid us for them.
b. Title in goods supplied to you does not pass until you have paid us for these goods and all other goods sold by us to you.
c. Whilst any goods remain unpaid we may enter your premises and retake possession of those goods.
d. The sales or insurance proceeds received by you from the sale of our goods shall be applied to pay us any outstanding amounts due in respect of those goods.
6. COMMISSION PRINTING
a. When providing your own fabric, Mereton are only responsible for the printing i.e. that the correct file is printed and the colour matches the approved strike off sample.
b. We are not responsible for the end result or performance of the fabric once printed.
Mereton cannot know how a foreign fabric will perform once printed, we check all of our own fabrics and can assure consistency in them but we cannot predict the consistency of outside fabrics or 3rd party materials.
c. If Mereton are commission printing to your supplied fabric, it is assumed that you have completely inspected the fabric prior to its arrival to Mereton Textiles warehouse and that it is PFP (Prepared For Printing) and has been heat set at 205 degrees in order to avoid thermal shock and shrinkages greater than 3%.
d. If the core of the roll supplied is broken or not rolled straight, then re-rolling charges will be applicable as Mereton will need to re-roll the fabric to bring it to a suitable state for printing. Re-Rolling is charged at an additional $1.00p/m.
e. The only errors Mereton will be responsible for when printing to your own supplied materials are print errors such as banding (where there are obvious horizontal lines indicating the ink has dropped out during printing), incorrect colour (due to printing, not fabric), incorrect file printed to that which is listed on the order acknowledgement, head scuff marks (black scratch marks running horizontally across the print)
f. Mereton are not responsible for any fabric issues such as loose threads (printing may cover these and then when the thread is moved a white thread line may be obvious), fibre contamination (which appears as small curly red, blue or black hairs on the fabric) oil stains, holes, ladders, etc.
g. Mereton is not a fabric storage warehouse. In the event you would like to have your fabric stored at our warehouse please ensure you have outside warehouse insurance on the fabrics.
h. If goods are left here the customer must keep a rough estimate of what is here.
i. Leaving fabric is at your own risk. We are not responsible for the condition of fabrics that are left here.
Mereton Textiles Pty Ltd will only accept the return of any goods by prior arrangements and under the following conditions:
•Notification of faulty fabric has been advised to Mereton within 7 days from receipt of delivery.
•The fabric has not been supplied in accordance with your written order.
•The fabric has not been cut.
•No claim for any refund, credit or non-payment of any invoice will be considered if the fabric has been cut.
•Claims for faulty goods must be inspected by our appointed Agent before approval is given to return the goods for credit.
• Credits will only be issued after receipt of faulty goods at the Sydney Office.
•No claim is accepted if colour variation fall below 1 (one) based on a colour Spectrophotometer reading
•No fabric length less than five (5) metres will be accepted for return.
•All returns shall be made by the official carrier at the time (Phone office for details).
8. LIMITATIONS ON LIABILITY
In respect of any claims whatsoever, Mereton Textiles Pty Ltd shall not be liable for any claim greater than the invoiced value of the fabric or service supplied.
9. SALE OF BUSINESS
a. You undertake to give us written notice within 7 days of the sale of part or all of your business.
b. If you sell your business we will not accept returns or refund credit balances to you.
c. If you sell any goods that were purchased from us to a buyer of your business, those goods shall be bound by these Terms of Trade. In addition all backlist titles shall be deemed to be firm sale and shall not be returnable for credit to the buyer.
These Terms of Trade shall be interpreted under the laws of NSW, Australia.
We and us, and Mereton refers to Mereton Textile Pty Ltd (ABN 36109735999)
You and Customer refers to Mereton’s customer
Goods means any product supplied by us
12. CONTACT US (Any changes to these details will be updated on our website)
Mailing Address: Unit 3/5 Lambridge Place. NSW 2750. Australia
P: 02 473 25400
E: orders [@] mereton.com.au